Modern Business Technology Consulting

Future‑Ready IT, Phone,

and Cloud Systems For

Growing Businesses Enterprise Teams Technology Leaders

Tech20 Solutions Inc. designs intelligent, secure, and scalable technology stacks—business phone (VoIP), dedicated internet, cloud, and cybersecurity —so your team can move faster with zero guesswork.

Business Internet

Email and the web are now essential to daily operations, so speed and reliability matter more than ever. A strong connection keeps your team productive across hosting, streaming, VoIP, video meetings, and VPN use.

If you rely on bandwidth-heavy applications, dedicated internet is often the better fit than standard broadband. With DIA, you’re not sharing capacity with nearby users—so performance stays steadier during peak hours and handles traffic spikes more consistently.

Network & Technology

Explore other AI-aligned infractructure for modern businesses

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The phone system you choose shapes how your team communicates and how customers experience your business. While options may look similar, capabilities can vary widely. When you define your must-haves early, you can narrow choices faster and stay aligned with your workflow and budget. For many small businesses, VoIP is a smart way to deliver big-company calling features at a practical cost. Knowing what’s included helps you maximize value and choose with confidence.
Email and the web are now essential to daily operations, so speed and reliability matter more than ever. A strong connection keeps your team productive across hosting, streaming, VoIP, video meetings, and VPN use. If you rely on bandwidth-heavy applications, dedicated internet is often the better fit than standard broadband. With DIA, you’re not sharing capacity with nearby users—so performance stays steadier during peak hours and handles traffic spikes more consistently.
Cloud and cybersecurity are foundational in modern business. As systems and data move online, protecting sensitive information becomes a non-negotiable priority. The right cloud and security approach helps you operate safely, protect privacy, and stay aligned with compliance—so you can scale and modernize with confidence.
Dependable on-site IT support across the US, Canada, and Mexico—delivered by certified, on-demand field technicians. We help multi-location businesses and IT providers get trusted local support. From hardware installs and network setup to structured cabling and rollouts, our technicians work quickly and professionally with proven experience you can rely on.

Core Services

AI‑aligned infrastructure for modern businesses

We connect your phones, network, cloud applications, and security into one coherent architecture—built to support AI workflows and hybrid teams.

Business Phone (VoIP)

Cloud-based phone systems with intelligent routing, call analytics, and AI-ready integrations built for sales and support teams.

  • Design and deployment of VoIP platforms

  • Call flow optimization and IVR

  • Migration from legacy phone systems

Dedicated Business Internet

High-availability connectivity engineered for always-on operations, cloud tools, and latency-sensitive AI workloads.

  • Circuit design and provider selection

  • Redundancy and failover strategy

  • QoS tuning for voice and video

IT, Cloud & Cybersecurity

From architecture to day‑to‑day management, we secure and optimize the systems your business runs on.

  • Cloud migration and optimization

  • Endpoint and network security

  • vCIO and ongoing strategy

Carriers We Work with

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Carriers We Work with

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Dedicated Business Internet is a private, business-grade internet circuit delivered exclusively to your location (not shared with neighbors). It provides consistent performance, symmetrical speeds (where available), and stronger uptime guarantees than best-effort broadband—ideal for cloud, voice, video, and mission-critical operations.

Many dedicated circuits support symmetrical bandwidth, meaning upload and download speeds can be the same. This is especially important for VoIP, video conferencing, cloud apps, large file transfers, VPNs, and hosting services where upload performance matters as much as download.

An SLA is a contractual performance guarantee that typically includes uptime targets, latency and packet loss expectations, and defined repair times. SLAs help protect operations by setting clear standards and escalation paths if service quality falls below agreed thresholds.

Typical SLA Metrics

Uptime (availability), latency, jitter, packet loss, mean time to repair (MTTR), and response time for trouble tickets.

Dedicated internet is commonly delivered via fiber, but fixed wireless can be a strong option where fiber construction is expensive or timelines are tight. Fiber typically offers the best long-term scalability, while fixed wireless can provide faster install times and competitive performance depending on coverage.

Choosing the Right Medium

Fiber: best for scalability and consistent performance. Fixed Wireless: faster deployment and useful for hard-to-reach locations or temporary sites.

Static IPs provide fixed, publicly routable addresses that make it easier to run VPNs, host applications, enable remote access, and maintain consistent firewall and security policies. Dedicated circuits commonly include a static IP block for business needs.

Redundancy uses multiple internet connections (often different providers and diverse paths) to keep your business online if a circuit fails. Failover can be automatic with dual WAN routers, SD-WAN, or managed networking—helping ensure continuity for POS, VoIP, cloud apps, and security systems.

Common Redundancy Options

Primary fiber + secondary broadband, primary fiber + fixed wireless, or dual diverse fiber circuits where available.

Dedicated circuits may require site surveys, engineering, and possible construction to extend fiber to your building. Lead times vary by carrier and location. Planning early helps align internet turn-up with move-ins, openings, and equipment deployments.

What Can Affect Timeline

Availability of nearby fiber, permitting, landlord approvals, right-of-way access, and special construction requirements.

Modern business technology consulting.

Contact

Hours: Monday – Friday (8:00am – 6:00pm)

© Tech 20 Solutions Inc. All rights reserved.

The information provided on this website is for general informational purposes only and does not constitute professional, legal, or technical advice. Services, pricing, availability, and technology solutions may vary based on location, provider, and specific business requirements.

Tech 20 Solutions Inc. partners with a variety of third-party carriers and technology providers to deliver customized solutions. Tech 20 Solutions Inc. does not warrant or guarantee specific outcomes, performance metrics, or cost savings. All recommendations are subject to evaluation and agreement following a business technology assessment.

All trademarks, logos, and brand names are the property of their respective owners and are used for identification purposes only.